Returns & Exchanges
At Adaptor Clothing, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 14-day return policy for all unworn garments. Whether it is a fit issue or a change of heart, we are committed to ensuring your shopping experience remains seamless.
Prepare Your Item
Ensure the item is in its original, unworn condition with all designer tags and packaging intact to qualify for a full refund.
Complete the Return Form
Fill out the returns slip included in your original delivery, specifying whether you require an exchange for a different size or a direct refund.
Package and Post
Securely package your items and send them back to our warehouse using a tracked postal service to ensure the safe arrival of your return.
Processing and Refund
Once received, our team will inspect your return and process your refund or exchange within 5-7 working days, notifying you via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing